Trust Her Program Operations Intern

Job Title: Trust Her Program Operations Intern
Department: Talent Management
Employment Type: Part-Time; Non-Exempt
Program Dates: June 1 - August 7, 2026
Location: Dallas, TX (Hybrid)
Reports To: Director of Trust Her

Who We Are:

The Child Poverty Action Lab (CPAL) is built on a simple but often overlooked truth: children's outcomes aren't shaped by any single system, but by how multiple systems interact around place. Yet the way we've built our public systems — housing, schools, health care, job supports, neighborhood safety — treats each of those as a separate problem, missing how they compound into overlapping advantages or overlapping burdens in the places children grow up. Since 2018, CPAL has operated as an unofficial R&D department for Dallas, rethinking how data can be integrated into public systems, community programs, and neighborhood life to break cycles of intergenerational poverty.

CPAL's approach focuses on issues that meet two critical conditions: first, they shape childhood experiences in ways that evidence shows influence adult economic outcomes; second, they can be meaningfully addressed using resources and rulemaking authority that already exist locally — empowering communities to act without waiting for state or federal policy changes.

Five design principles guide our work:

1. Start with children and families, and work backward to systems. Change begins with understanding on-the-ground experiences of children and families, then reverse-engineering systems, policies, and processes to improve those experiences. This ensures solutions are grounded in actual needs rather than institutional assumptions.

2. A problem well stated is half a solution. Systemic problems often feel intractable and too big to solve until they’re sharply defined. Real change happens when problems are made concrete, actionable, and replicable.

3. Systems are like a string of Christmas lights. When everything works, the whole string lights up. But one burnt-out bulb — missing data, a confusing process, a broken handoff — can take the rest with it. The burnt-out bulb can change, but finding and fixing it is a repeatable exercise.

4. Have a bias for action. Perfect is the enemy of good. CPAL takes concrete steps forward with the best available information rather than waiting for certainty. We learn by doing and course-correct along the way.

5. Test, learn, and iterate. CPAL experiments fast and iterates with intention. Feedback loops and rapid evaluation help us identify what’s working and amplify insights with the greatest potential.

Overview of Position:

One of CPAL's Big Bets, Maternal Health, is focused on ensuring all women have same-day access to the full range of contraceptive methods through its initiative, Trust Her. Trust Her works to ensure that all women have access to all methods of contraception, at all times. The Trust Her Contraceptive Access Fund provides clinics across Dallas County with upfront resources to stock all methods of birth control on site so that all women can have same-day access to their method of choice. Additionally, the Access Fund acts as the funder of last resort for uninsured women. Trust Her also works to expand access points by facilitating innovative strategies to ensure women have access to contraception wherever they are, and works to promote patient-centered care through comprehensive training and curricula.

This position is responsible for assisting the CPAL Trust Her Team in the operations and administrative tasks associated with the contraceptive access clinic network. This role is an opportunity for someone to learn the nuts and bolts of operating a health access program.

Responsibilities:

• Provide administrative support to the Trust Her team to ensure smooth day-to-day operations

• Prepare agendas, materials, and logistics for meetings with clinics and community groups

• Monitor and respond to the Trust Her text line, social media messages, and emails in a timely manner

• Track and manage clinic task lists, following up to ensure timely completion

• Assist in coordinating Trust Her trainings and events, including logistics and participant communication

• Source and distribute educational and programmatic materials to Trust Her clinics and community partners

• Develop and schedule social media content for Trust Her accounts to engage and inform the community

What Makes a Trust Her Intern Successful:

• Demonstrated commitment to equity in contraceptive access and reproductive health

• Strong written and verbal communication skills

• Ability to navigate complex health systems and persist through challenges and barriers with a solutions-oriented mindset

• Has experience managing or creating content for social media platforms

• Highly organized with the ability to manage multiple deadlines, track clinic tasks, and follow through on commitments

• Proficient in Microsoft Office Suite and Google Drive

Qualifications:

• Current undergraduate or graduate student, in a public health or social services field (e.g., Public Health, Social Work, Women’s Studies, Healthcare Administration, or related discipline)
• Availability to participate in the full program duration (June 1 - August 7)
• Ability to work on-site in Dallas on Tuesdays-Thursdays
• Authorization to work in the United States

Program Details:

• Program Dates: June 1 - August 7, 2026
• Work Hours: 9:00 a.m. – 3:00 p.m.
• Hybrid Schedule:
  • On-site in Dallas (required): Tuesday - Thursday
  • Remote: Monday & Friday